SimpleVetCare

Privacy Policy

Effective Date: June 25, 2026

1. Introduction

SimpleVetCare ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, who we share it with, and your rights regarding your data. This Policy applies to our website (simplevetcare.com) and all related matching services. SimpleVetCare operates as an informational and matching platform—not as a lender, insurer, or veterinary provider.

2. Information We Collect

We collect the following categories of personal information:

  • Identifiers: Name, email address, phone number, mailing address, date of birth, Social Security Number
  • Financial Information: Income details, bank account information, credit history data
  • Device & Usage Data: IP address, browser type, operating system, pages visited, referring URLs, session duration
  • Communications: Messages you send us via email or contact forms

3. How We Use Your Information

We use your personal information to:

  • Process and evaluate your pet care financing request
  • Match you with appropriate third-party financing providers in our network
  • Verify your identity and prevent fraud
  • Facilitate your connection to our provider network and communicate about your matching request
  • Comply with legal and regulatory obligations
  • Improve the functionality and user experience of our Site
  • Send account-related communications (including text messages, with your consent)

We do not sell your personal information to third parties for their own marketing purposes.

4. How We Share Your Information

We may share your information with:

  • Third-party financing providers in our network who may conduct credit inquiries as permitted by the Fair Credit Reporting Act
  • Service providers who assist in operating our website, processing matching requests, and facilitating financing connections (under strict data protection agreements)
  • Legal and regulatory authorities when required by applicable law or court order
  • Affiliated companies within our corporate family, subject to this Privacy Policy

We require all third-party service providers to maintain appropriate security measures and to use your data only for the purposes we specify.

5. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your browsing experience and analyze Site traffic. Cookies are small text files stored on your device.

Types of cookies we use:

  • Essential cookies: Required for Site functionality
  • Analytics cookies: Help us understand how visitors use our Site (e.g., page views, session duration)
  • Advertising cookies: Used to deliver relevant advertisements and measure ad performance

You may disable cookies through your browser settings. Note that disabling certain cookies may affect Site functionality. To opt out of interest-based advertising, visit optout.aboutads.info or optout.networkadvertising.org.

6. Data Security

We implement industry-standard security measures including 256-bit SSL encryption, access controls, and secure data storage to protect your personal information. However, no method of transmission over the internet is 100% secure. We encourage you to use caution when sharing personal information online.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Records related to financing match requests may be retained as required by applicable law.

8. California Privacy Rights (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected about you
  • Right to Delete: Request deletion of your personal information, subject to certain exceptions
  • Right to Opt-Out: We do not sell your personal information
  • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

To submit a CCPA rights request, contact us at support@simplevetcare.com. We will verify your identity before processing your request.

9. Children's Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated Policy on this page with a new effective date. Your continued use of the Site after changes are posted constitutes acceptance of the revised Policy.

11. Contact Us

For privacy-related questions or requests, please contact:
SimpleVetCare LLC — Privacy Team
Email: support@simplevetcare.com
Phone: (800) 555-0199
Hours: Mon–Fri: 8:00 AM – 7:00 PM EST | Sat: 9:00 AM – 3:00 PM EST
Address: 1309 Coffeen Ave STE 1200, Sheridan, WY 82801